Connect everything
Discover and normalize infrastructure, virtualization, networks, cloud services, identity, endpoints, applications, and operational documentation.
Map your environment ↗Autonomous intelligence for IT operations
Your entire IT environment.
Understood and improving.
Prompt Criticality connects to infrastructure, cloud, networks, endpoints, and service workflows to build a living understanding of your technology—then uses AI to make it healthier, safer, and easier to support.
DiscoverSee the environment as it actually exists
EvaluateContinuously assess health, risk, and readiness
ActResolve issues and improve systems with control
The company
IT operations need more than another dashboard. They need understanding.
Prompt Criticality is an AI operations company built to understand technology environments completely. Our platform connects across the systems an organization depends on, creates a continuously updated operational model, and turns that context into practical action.
From infrastructure health and systems administration to helpdesk diagnosis and resolution, Prompt Criticality gives technical teams the clarity of an expert who already knows the environment—and the capacity of an AI workforce that never stops learning it.
One operational intelligence layer
From signal to resolution.
Prompt Criticality closes the distance between observing a system, understanding what matters, and taking the right action.
Evaluate continuously
Build a living baseline of health, configuration, dependencies, capacity, security posture, and change—without relying on stale assumptions.
See what matters ↗Improve with control
Plan and execute systems administration work with evidence, approval boundaries, auditability, and verification built into every change.
Operate with confidence ↗Resolve the helpdesk
Give support teams AI-assisted diagnosis and remediation through a dial-in agent architecture that brings real environmental context to every ticket.
Transform support ↗Core product
Meet Corium.
The operational foundation that turns fragmented technology into a coherent, actionable environment.
Corium is the core platform behind Prompt Criticality. It creates a single, living model of an organization’s IT estate by connecting discovery, inventory, monitoring, documentation, health intelligence, credentials, workflows, and action.
- Unified multi-environment discovery and inventory
- Continuous health, configuration, and dependency intelligence
- Controlled systems administration and remediation
- Auditable credentials, actions, and operational history
Products & services
Intelligence that meets your environment where it is.
Deploy the platform, engage our team, or combine both into an operating model built around measurable improvement.
Corium Platform
A unified AI operations platform for discovery, monitoring, documentation, administration, and environment-wide intelligence.
→Environment Intelligence Assessment
A deep, connected evaluation that reveals what exists, how it depends on everything else, and where improvement matters most.
→AI Systems Administration
Evidence-led operational work that plans, executes, verifies, and documents improvements with clear authorization boundaries.
→AI Helpdesk Resolution
Context-rich ticket diagnosis and resolution powered by dial-in agents that can securely observe and act within managed systems.
→The operating loop
Learn. Reason. Improve. Repeat.
The environment never stops changing. Prompt Criticality is designed to change with it.
Connect
Securely integrate the systems, platforms, and signals that define the environment.
Understand
Build a contextual model of assets, relationships, state, history, risk, and operational intent.
Decide
Use AI reasoning grounded in live evidence, policies, approvals, and complete environmental context.
Improve
Take controlled action, validate the outcome, document the change, and strengthen the model.
Start with the environment you have